Frequently Asked Questions

how much do you charge for delivery?

we use Royal Mail's Tracked 48 service for all our UK domestic parcels; this costs £4 or £8 depending on the (size of) products purchased.
Shipping costs should be calculated accurately at the checkout stage where you may also select special (next working day) delivery at £10.
As a small business, we are flexible and happy to arrange alternative delivery methods if desired, please drop us a message to discuss your requirements.

where are you based?

you will find our art and craft shop located within Yate Shopping Centre, which is just North of Bristol in the UK.
please visit our contact us page for detailed directions.

can I sell my handmade crafts with you?

absolutely! at The Home Crafters we have both physical and digital space for makers to sell their handmade products. Please visit our about us page for more details.

I need something specific, can you help?

we would be more than happy to help! as a small, independent craft store we are flexible with what we stock and will do whatever is within our power to source the supplies you are looking for. We are not able to offer wholesale or huge bulk purchases but are ideally set up to acquire the odd item you need to complete your project! If you can't see what you are looking for while browsing our collection pages please get in touch and we'll see what we can do.

do you ship to my country?

we fulfil all online orders from our craft shop which is based in the UK, we are currently set up to ship to most major countries and you should find shipping options during checkout, if your address does not offer a shipping option please get in touch and we will see what we can do to get your order to you.